Cancellation and refund policy

This policy applies to DollarDesk Pro subscriptions, billed at ₹299 per month or ₹2,499 per year. The free plan involves no payment.

Cancellation

You can cancel your Pro subscription at any time from your Profile page (Cancel auto-renewal), or by emailing shahaney.ravi@gmail.com from the email address linked to your account, in which case we cancel it within 1 business day and confirm by email. No further payments are taken after cancellation. Pro features remain available until the end of the period you have already paid for, after which your account moves to the free plan. Your data is kept and remains accessible.

Refunds

• You may request a full refund of a payment within 48 hours of that payment being made, by emailing shahaney.ravi@gmail.com.
• Requests made more than 48 hours after a payment are not eligible for a refund, including for unused time in the current period.
• If you were charged twice or charged in error, we refund the extra charge in full whenever it is reported.
• Approved refunds are issued to the original payment method through Razorpay within 5 to 7 business days of approval. The time for the amount to reach your account depends on your bank.
• When a refund is issued, the Pro subscription for that period is cancelled.

Contact

Ravi Karan Shahaney, Lucknow, Uttar Pradesh, India. Email shahaney.ravi@gmail.com, phone +91 98394 68889.